Frequently Asked Questions
Quick answers to common Marketplace and Eco Financing questions.
Utility programs
Help specific to your utility’s offers, eligibility, and rebate steps (LADWP, SoCalGas, TVA, etc.).
Orders, shipping & returns
Track orders and delivery, start returns or exchanges, and learn about refunds and cancellations.
Loan Servicing & Payments
Manage existing loans: make payments, set up autopay, change due dates, view fees.