How to troubleshoot checkout errors?

The following steps are common solutions to fix your checkout experience so you can continue placing an order:

1. Be sure to clear your cart, refresh your page then proceed with the checkout process.

2. Try clearing the browser history along with your Cookies/Cache.

3. Try using a private or incognito window to place your order.

4. Try a different browser.

5. Try a different device. Note* it is recommended to apply on a computer.

Please inform us if you're still experiencing issues so a further investigation can be done by contacting us via live chat or email.