About Best Buy Fulfillment

Find answers about Best Buy appliance delivery and installation on the SoCalGas Marketplace, including shipping, scheduling, returns, and required accessories.

• Why are certain items required with my purchase?
• What zip codes can I ship my purchase to?
• What kind of safety precautions will the installers be using?
• What if I received a defective product or if there is a problem with my delivery?
• What are my options for receiving my order?
• How long will it take for my order to ship?
• How do I schedule my delivery?
• How do I process my return or exchange?
• How does Best Buy fulfillment work?
• Do you offer free shipping?
• Can I reschedule my delivery? (Ex: I’m not home, I’m traveling, etc.)
• Can I pick up in store?