Frequently Asked Questions
Quick answers to common Marketplace and Eco Financing questions.
- Can I filter my searches and sort the products?
- How do the marketplace product cards work?
- Do I need to create a profile and sign in to use the Marketplace?
- What sort of emails or alerts will I receive if I register with the marketplace?
- If I see a product I like, can I save it to keep track of it?
- Can I stop getting emails, guides and alerts from the marketplace?
- How do I view my orders?
- Still have questions?
- Who is Enervee and what is our role in the Marketplace?
- Fix “account not found” or validation errors
- How do I reset my password?
Marketplace features & tools
- What is the Enervee® Score?
- Why is the price different from other retailers?
- How do I search for products?
- Are there product reviews on the marketplace?
- How are products rated?
- How do I compare products?
- What is ClearCost?
- How is the ClearCost estimate calculated?
- Can I customize the ClearCost estimate or does it include rebates?
- Why is my final price different from the ClearCost estimate?
- Does the price include rebates or incentives?
- Can I filter or sort products?
- Why are some products ranked higher than others?
- Why do prices vary between products?
- Are prices final at checkout?
- How accurate are price estimates?