Frequently Asked Questions
Find quick answers to the most common questions about Eco Financing — from understanding how it works to learning about credit checks, financing options, and getting in touch with our support team.
- How can I get in contact with Customer Support at Eco Financing?
- Does Eco Financing need to do a credit check?
- How do I finance a purchase through Eco Financing?
- What is Eco Financing?
Loan Servicing & Payments
Learn how to manage your Eco Financing loan, including when payments are due, what happens if you’re late, and how to set up or use features like Autopay and balance tracking.
- How will I know when a payment is due?
- What if I am late making a payment?
- Where can I view my balance and payments?
- How does Autopay work?
Checkout
Anything Checkout related e.g. how to place an order, errors during checkout, and order number details.
Privacy & Security
Understand how your personal information is handled, review Eco Financing’s privacy policy, and learn how to exercise your rights, such as submitting a CCPA request.
- What is the Eco Financing privacy policy?
- How is my personal information stored?
- How do I submit a CCPA Privacy Request?