If you chose a loan with an incentivized APR rate you opted in an auto-pay required loan type.
You can update the bank account, but auto-pay will remain on once your new account is linked.
Eco Financing Support
Phone: (888) 291-0347
Email: ecofinancing@enervee.com
https://www.enervee.com/support
Hours of Operation: Monday through Friday, 9:00 AM - 5:00 PM Pacific Standard Time