Frequently Asked Questions
Quick answers to common Marketplace and Eco Financing questions.
Utility programs
Help specific to your utility’s offers, eligibility, and rebate steps (California Stateside (CA), NIPSCO, LADWP, etc.).
Orders, shipping & returns
Track orders and delivery, start returns or exchanges, and learn about refunds and cancellations.
Loan Servicing & Payments
Manage existing loans: make payments, set up autopay, change due dates, view fees.