Will I be informed if a payment fails? What do I do if a payment fails?

Yes, you will receive an email from us informing you the transfer has failed. When you receive this notification confirm you have the funds in the account you have linked to your loan account. Once confirmed, make a one-time payment. Information on how to make a one-time payment can be found here


Eco Financing Support

Phone: (888) 291-0347

Email: support@ecofinancing.enervee.com


Hours of Operation: Monday through Friday, 9:00 AM - 5:00 PM Pacific Standard Time